Digitalization of business processes involves digital solutions that automate and improve the efficiency of business processes, allowing the company to optimize internal operations, create new revenue streams, and discover new opportunities. Knowledge of digitalization is most needed by managers and technology specialists, and today, it is essential at all levels of the company to ensure that all employees can effectively use new technologies and tools. Some of the key benefits of digitalization for a business include increased efficiency, cost savings, improved decision-making, enhanced customer experience, and closer team collaboration.